Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer standard and express shipping across Europe. Orders typically arrive within 3 to 5 business days, depending on your specific location and selected courier service.
How can I return a product if I am not satisfied?▼
You can return any unused item in its original packaging within 30 days. Simply contact our support team to initiate a return and receive your full refund.
Which payment methods do you accept for orders?▼
Shelly Europe accepts all major credit cards, PayPal, and regional bank transfers. Your transaction is fully encrypted and secured using the latest industry-standard safety protocols for protection.
How do you ensure the quality of your electronic products?▼
Every Shelly device undergoes rigorous testing and certification to meet strict European safety standards. We provide a comprehensive warranty to guarantee long-lasting performance and total reliability.
What Our Customers Say
“The home automation sensors are incredibly easy to set up and the app integration is seamless.”
“Fast shipping across Europe and the smart relays are the most reliable I have used so far.”
“Excellent technical support helped me configure my energy monitoring system. High-quality build and very professional service.”
New Arrivals
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